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Refund Policy

Title Run Toys Return & Exchange Policy

At Title Run Toys, we take pride in the quality of our products. Due to the collectible nature of our figures, all sales are final. Please read our policy carefully before making your purchase.

Exchanges

  • Only severely damaged, or faulty items will be accepted for exchange.

  • Minor damages such as slight creases, scuffs, or dents to the card or bubble, paint bleeds, or detail misprints are all part of the mass production process and will not be considered for exchange. 

  • To request an exchange, email info@titleruntoys.com within 90 days of purchase. Please include clear photos of the damaged of faulty product and your order information.

  • Buyer is responsible for all shipping costs associated with returning the damaged item and receiving the replacement.

  • No exchanges will be issued after 90 days from the date of purchase.

  • Refunds will ONLY be issued if a damaged or faulty product cannot be replaced due to inventory shortages within the 90 day exchange window

Lost or Stolen Packages

Title Run Toys is not responsible for any lost or stolen packages. Once an order has been shipped, it is the responsibility of the buyer to track and ensure safe delivery of their order.

We appreciate your understanding and support of Title Run Toys.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.